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Privacy Policy

Effective Date: 23 December 2023

This Privacy Policy outlines the practices of [Your Physiotherapy Clinic's Name] ("we," "us," or "our") regarding the collection, use, and protection of personal information obtained through our website. We are committed to ensuring the privacy and security of your personal information, which includes but is not limited to patient names, email addresses, and phone numbers, and we adhere to Australian guidelines for privacy protection.

1. Information Collection and Use:
   We collect and use personal information from our website for the purpose of online advertising and patient communication. The types of personal information we may collect include:
   - Patient names
   - Email addresses
   - Phone numbers

2. How We Collect Information:
   We collect personal information directly from you when you provide it to us voluntarily through our website, such as when you sign up for updates, submit inquiries, or request appointments.

3. Use of Personal Information:
   We may use your personal information for the following purposes:
   - To communicate with you regarding appointments, updates, and relevant information.
   - To provide information about our services, promotions, and offers.
   - To conduct online advertising campaigns aimed at improving our services and patient experience.

4. Protection of Patient Privacy:
   We take the privacy and security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data. Additionally, we use Halaxy, a patient management software that complies with Australian guidelines for privacy protection, to safeguard your patient data.

5. Disclosure of Information:
   We do not disclose your personal information to third parties without your explicit consent, except when required by law.

6. Cookies:
   We may use cookies on our website to enhance your experience. You have the option to accept or decline cookies when visiting our site.

7. Links to Third-Party Websites:
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Access and Corrections:
   You have the right to access and correct the personal information we hold about you. If you wish to access or modify your information, please contact us using the contact details provided below.

9. Contact Us:
   If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
   +61476229050 or

10. Changes to Privacy Policy:
    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be revised accordingly.

By using our website, you consent to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.

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